13.1. Create New SCAR

In the Create SCAR form, users can create and customize the SCAR to align with their specific needs and preferences.

*For guidance on common form functions, please refer to the dedicated section in the manual.

1. SCAR ID: This field is automatically populated with a unique identifier for the SCAR. It ensures that each request can be distinctly referenced and tracked within the system.
2. Initiation Date: This is a date picker that allows users to input/select the date when the SCAR is initiated.
   

   **By default, this field is populated with the current date.

3. Response Due Date: This is a date picker that allows users to input/select the date by which they expect a response from the supplier regarding the SCAR.
4. Supplier: This is a single-select dropdown field that retrieves the list of existing suppliers in the system. It is a mandatory field. It allows users to select the supplier to which the SCAR will be issued.
   • Once a supplier is selected, the following fields are automatically populated with the corresponding information:
     
     • Supplier ID: This field displays the ID associated with the selected supplier.
     • Supplier Representative Name: This field displays the name of the representative associated with the supplier.
     • Supplier’s Email: This field displays the email address of the supplier’s representative.
     • Supplier’s Phone: This field displays the phone number for the supplier’s representative.
       

       ** All supplier-related information is obtained from the Supplier application. To learn more about how to use this application, please refer to the accompanying User Manual.

5. Issue Description: This is a rich text field that allows users to provide a description of the issue or non-conformance that triggered the SCAR.
6. Accordions: The form includes several collapsible sections, known as accordions, which each serve a specific purpose.
   • Issue Assessment by Issue Creator
   • Root Cause
7. Submit Form: This button allows users to submit the completed form.
   • Upon submission, this form will trigger the SCAR Management workflow. The specified supplier representative will be issued the SCAR via email.