The Wait Rate feature allows drivers to charge passengers for waiting time during a trip. The rate applied is based on the active tariff configured in the system. This ensures that any delays—such as waiting for a passenger before pickup, or stops along the way are properly charged.
The way the Wait Rate is activated differs depending on whether the trip is an ASAP booking or a pre-booking.
To apply the wait rate on an ASAP trip before the passenger is on board:
Go to the Job Overview page.
Press “Waiting”.
Press the “Taximeter” icon.
Then press “Wait”.
Result: The wait rate will start.
For pre-bookings, the process is different:
Tap “Wait”.
You do not need to open the Taximeter. The wait rate will start automatically after the scheduled pickup time has been reached.
To begin, press the create button under waiting rate.
Set how much you would like to charge the customer for waiting. You can also specify if you would like to give some free charge.
For example:
You can set different waiting rates in the different schedules you have created.
Press the “Save” button at the bottom of the screen to save the changes.