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TaxiCaller Nordic AB
Admin Panel — Unified Admin
Unified Admin
New Admin
Legacy
Table of Contents
TaxiCaller Nordic AB
Admin Panel — Unified Admin
Admin Panel — Unified Admin
Admin Panel — New Admin
Admin Panel — Legacy
About us
About this manual
Glossary of Terms and Definitions
The Dashboard
Settings
General
General Settings
Advanced Payment Options
Advanced Dispatch Console Options
Other Advanced Options
Assignment Settings
Advanced Auto Dispatch
Advanced Zone Queues
Other Advanced Features
Companies
Create New Companies
Messages
Users
Create and Modify your Users
Advanced Options for Users
User Tags
User Permits
User Permissions
Vehicles
Create and Modify your Vehicles
Vehicle Types
Vehicle Tags
Vehicle Permits
Vehicle Archive
Vehicle Classes
Vehicle Booking Options
Zones / Assignment Zones
Import and Export Zones
Tariffs
Tariff Zones
Tariffs Schedule
Setting Tariffs
Zone Tariffs
Flat Tariffs
Taximeter Tariffs
Waiting Rate
Tariff Rules, Groups and Extras
Advanced scheduling, tariffs and tariff rules
POIs – Points of Interest
Points of Interest
POI categories
Driver App
Getting started with the App
Button Settings
Receipts (for driver app)
Notifications
Customer Notifications
Using Notification Groups
Internal – Email
Receipts
Notifications Settings
The Envelope App
Notifications Tags
Planning Shifts
Shift Schedules
Shift Settings
History
Reports
Standard Reports
Custom Reports and Editor
Replay
Jobs
Statistics
Statistics Dashboard
Statistics Goal
Promotions Usage
Driver Ratings
Messages
Anonymize
Anonymize Jobs
Anonymize Customer Accounts
Account
Billing
Billing Overview
Your Billing Information
How It Works
Customers
Customer Account Settings
Invoicing
Account and Contact Information
Payment Settings
Linked Users
E-tickets
Promotions
Redeeming and using promotions
Bank
Agreements
Passenger Blacklist
Booking apps
Online Booking
Online Booking Settings
Embed Web Form
IVR
IVR Actions
Set up your Twilio account
IVR Menus
Reception Tool
Link an Account for the Reception Tool
Use the Reception Tool
Booking History and Account Settings
Rebranded Apps
Dispatch
Main
Adding a new job
1. Pick up and drop off
2. Entering job details
3. The map
4. Unassigned, assigned and active jobs
5. The menu bar
6. The vehicle list
7. The zone queues
Modifying an existing job
Using previous jobs to speed up dispatching
Using Points of Interest (POIs)
Jobs with special priorities
Using the external softphone (SIP)
Supported providers
Jobs Overview
Search Jobs
Closed Jobs
Customer Accounts in Dispatch
Create a customer account from Dispatch
Edit a customer account from Dispatch
Adding and using preset jobs
Store preset locations
Alarms
Messages in Dispatch
Alerts
Suspensions
Preferences
Automatic accounting and driver balance
Permits in Dispatch
Approve a driver permit
Download as PDF
Users
Create and Modify your Users
User Tags
User Permits
User Permissions
Messages
Create and Modify your Users
