Move a Device from a Sublicense to another Sublicense

!If you wish to move a device from a Sublicense to another Sublicense the device can not have any active associations. All associations have to be stopped prior of moving the device.

1. Access the Device

Access the Device

Enter the device view and access the device you wish to move to a new Sublicense by clicking on its Serialnumber.

2. Open Sublicense selection Menu

Open Sublicense selection Menu

Once the specific device is opened enter the Details page and click on the symbol.(If the symbol is not visible the device might be in use or associated)

3. Select new Sublicense

Select new Sublicense

Once pressed a new pop-up will open where the Sublicense can be selected where the device shall be moved too.

!To be able to move a device to a different Sublicense the user requires access to the origin as well as destination Sublicense.

4. Device status after moving

Device status after moving

After the device is moved to a new Sublicense the device will stay visible within the old Sublicense with all the data gathered up to this point but no new data will be visible for that device within the origin Sublicense. In addition it’s status is adjusted to “Out of Service” and an additional orange banner is shown.