Document an Alarm

SmartView allows you to document additional information about an alarm. You can note down the Root Cause of an alarm and the corrective Action taken for the alarm.

You have various options to document the Root cause and Action for an alarm:

From the homepage

From the homepage

You can easily modify an alarm from the homepage, by clicking on the and then choose ‘Modify Excursion’. You can then add the Root cause and Action taken in the designated fields and click on to save your changes.

From the Alarm overview

From the Alarm overview

From the Alarm list, you can choose to modify your excursion by clicking on the and choose ‘Modify Excursion’.

From the ‘View Excursion’ page

From the ‘View Excursion’ page

When clicking on the Alarm ID (either from the email notification or from the Alarm Overview) you will be redirected to the Alarm Details screen.

Click on to modify your Alarm.