4.2. Exceptions to Global Process

The following situations cannot be processed through Employee Self Service (ESS) but must be submitted offline to the HR Partner for processing in Enterprise Central Component (ECC).

1. Changes to dependency status or the marital status of a staff member prior to 1 January 2017
   PAs that change the dependency status or the marital status of a staff member prior to 1 January 2017 can only be processed by the HR Partner directly in ECC, which causes the unified salary scale conversion program to run and update the record, if applicable. Any requests that are submitted by staff members in Employee Self-Service (ESS) retroactively should be rejected. At the time of rejection, the HR partner should indicate to the staff member in the remarks that action will be taken in ECC or the reason for the rejection, if not entitled. Refer to Modify or Discontinue dependents – ECC for additional instructions.
2. Request to discontinue household employees.
3. Modification of dependents for adjusted single parent allowance.
   

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