Scenario: A staff member’s spouse, established as a household member effective 01.11.2016 requests that the spouse be established as financially dependent effective 01.01.2018. As the spouse’s earnings will be slightly over the maximum established gross occupational earnings for the year, the staff member will receive the adjusted spouse allowance.

  1. Login in Umoja Employee Self-Service (ESS) using your account credentials.

  1. On the Home screen, click on the Work Center link.

  1. Click on the * Entitlement Pending* tab.

  1. Select the record from the Entitlements Pending Items tab, then click Review and Approve.
  2. Review the information including the supporting documentation submitted with the request.
  1. Open an Enterprise Central Component (ECC) session and access the staff members records for the referenced dependent. Compare the information provided by the staff member to the current family member details to determine if you should approve or reject the pending request.
  2. To approve the request, click Approve.

To reject the request, provide details of why you are rejecting the request, then click Reject.


  1. Once approved, an email notification (as shown above) is sent to staff member.
  2. In the ECC session opened previously, view infotype 0021 to confirm the change has been made.


  1. Verify the information has been updated correctly. Be sure to add a note to the record in infotype 0000 (Actions) to document this change.

)footnote1

Last modified: 24 January 2022

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