Scenario: A staff member’s dependent child aged 20 is no longer in school attendance as of 1st January 2017. Staff member submits a request to discontinue dependency and school attendance though ESS.

  1. Login in Umoja Employee Self-Service (ESS) using your account credentials.

  1. On the _Home_*screen, click on the *+Work Center+ link.

  1. Click on the Entitlement Pending tab.

  1. Select the record from the Entitlements Pending Items tab, then click Review and Approve.
  2. Review the information including the supporting documentation submitted with the request.

  1. Open an Enterprise Central Component (ECC) session and access the staff members records for the referenced dependent. Compare the information provided by the staff member to the current family member details to determine if you should approve or reject the pending request.


  1. To approve the request, click Approve.

P(((. To reject the request, provide details of why you are rejecting the request, then click Reject.

  1. Once approved, an email notification (as shown above) is sent to staff member.
  1. In the ECC session opened previously, view infotypeIT0021 Family Members Dependents to confirm the change has been made,
  2. Be sure to add a note to the record in infotype IT0000 (Actions) to document this change.

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Last modified: 24 January 2022

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