9.1.1.19. Supplier Issue Details

In this section of the Create New Incident form, users can document supplier-related issues associated with the incident.

*This type of incident involves problems with materials or components supplied by external vendors or suppliers, which can impact the quality of the final product.

*For guidance on common form functions, please refer to the dedicated section in the manual.

1. Selected the Impacted Supplier: A single-select dropdown field for choosing the supplier impacted by the issue. This dropdown dynamically loads the list of registered suppliers in the system.
   • When a supplier is selected, the following fields are automatically populated with the relevant details:
     • Supplier Representative Name: Displays the name of the representative associated with the selected supplier.
     • Representative’s Phone: Displays the phone number of the supplier’s representative.
     • Representative’s Email: Displays the email address of the supplier’s representative.
       

       **Suppliers and their details are managed in the Supplier application.

2. Details of the Issue: A rich text field for describing the issue involving the supplier.
3. Relevant Documents (Optional): A file attachment field for uploading documents related to the supplier issue.