9.3. Modify Incident Report

If the reviewer rejects the incident report, the creator will receive a notification in their Pending Tasks prompting them to make modifications.

*An email notification will also be sent to alert them of the task. For more information on email notifications and their role in the application, click here.

Clicking on either the subject in Pending Tasks or the button in the email will direct users to the Incident Report to Modify form. This form is largely a duplicate of the Create New Incident form, except that the fields are all populated with previously entered information. Users can revise these details, as needed, before sending the incident report back for review.

Highlighted below are the key features of the Modify form:

1. Discussion & Collaboration

Users can provide notes or comments on the revised incident report. They can also review or respond to comments left by the reviewer.

2. Send Back for Review

At the bottom of the Modify form, there is the following button:

• Send Back for Review: A button for sending the incident report back for review.
  • If upon review, the report is rejected again, this process will repeat.