9.1.1.1. Intake Form

In this section of the Create New Incident form, users can provide initial information about the incident to kickstart the root cause analysis process.

1. Relevant Documents (Optional): A file attachment field for uploading documents related to the incident.
2. Intake Description: A rich text field for providing a detailed description of the incident.

*An intake form is a document used to collect initial information or details about an incident, event, or situation. It serves as the first step in the documentation and investigation process, providing a foundation for further analysis and action.