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New: receive email notifications about topic comments

May 8th, 2017

This is (or was) by far the most common request from our customers:

* Can I get notifications by email if people comment on my topics?

Finally, here’s the answer: Yes, this is now possible!

In the Manual Settings screen, on the Feedback tab, enable the “Email notifications …” checkbox. (now enabled by default). And if you wish, enter 1 or more email addresses to receive the notifications. If you leave this box empty, the notifications will be sent to the account email address.


Small tweak to the “Was this helpful?” ratings

June 20th, 2014

was-this-helpfulManula lets your manual readers rate your topics, using the “Was this helpful? YES/NO” buttons at the bottom of your live topics. The statistics on these ratings can provide helpful information for improving your manuals, especially when you get a high volume of ratings on your topics.


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