As per the SLSNSW Privacy Policy, SLSNSW and SLSCs and branches in NSW will take all reasonable steps to ensure that the personal information it collects, uses or discloses is accurate, complete and up to date. This relies heavily on the accuracy of personal information as provided to us both directly and indirectly from SLS staff and volunteers who enter the data.
All members should be encouraged to regularly review their personal information via the SLS Members Area and update it there or in SurfGuard as required. Individuals may request access to their personal information held by SLS by contacting their SLSC’s Privacy Officer or the SLSA Privacy Officer (phone: 02 9215 8000) who will respond to their request for access within 14 days and endeavour to provide the requested information within 30 days.
Any issues or complaints in relation to the collection, use, disclosure, quality, security of and access to your personal information should also be made to the SLSA Privacy Officer who will respond to your complaint within 30 days and try to resolve it within 90 days. If we are unable to resolve your complaint within this time, or you are unhappy with the outcome, you can contact the Office of Australian Information Commissioner to lodge a complaint.