SLSNSW strives to provide the best possible delivery of SLS activities, programs, services and events and recognises that issues may arise from time to time, requiring assistance or support to resolve.
Everyone involved in SLS is encouraged to voice concerns that they may have at any point regarding the safety, health, welfare, behaviour or conduct of SLS members, associated persons or organisations.
SLS has an online Complaints Portal Club Management Teams (CMTs) should review and be familiar with. It should also be made available to members if they wish to lodge a grievance or complaint to ensure they know the procedures and steps undertaken to resolve the matter.