Create A Routing Profile

  1. Navigate to the Maintenance menu by clicking Menu, Maintenance.
  1. Under WORKFLOW MAINTENANCE, select MAINTAIN ROUTING PROFILES.
  1. Click Add a to create a new routing profile.
  1. Give the routing profile a name then click Submit.
    In our example, we will name the routing profile POP2.
  1. Single-click the routing profile name in the Routing Profile Maintenance list.

    This will open the Routing Profile Members Maintenance.
  1. Click Add from Routing Profile Members Maintenance.
  1. Enter “Route To User” and “Sequence” values.
  • Manually type the value into the Route To User field. Route To User value will not show up in the routing drop down list. This user will only be used for Pop-A-Que.
  • Set Sequence = 1.

The completed record will look like this.

Setup Pop-A-Que Users

  1. Navigate to the Maintenance menu by clicking Menu, Maintenance.
  1. Under WORKFLOW MAINTENANCE, select MAINTAIN ROUTING POP-A-QUE.
  1. Click Add WB Pop-A-Que.
  1. Select the Primary User from the Drop-Down List then click Submit.

    This will add the user to the WB Pop-A-Que Maintenance list.
  1. Right-mouse click on this user. Select Maintain WB Pop-A-Que.

The list of all routing profiles is displayed.

  1. Check the Pop-A-Que profiles that this user has access too.

The Maintenance Setup is now complete.

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