The ticket report, also known as the “Job Ticket” gives an overview of information about the job.
Ticket Reference: This value is generated by the system and cannot be changed.
Property ID: This value is set when creating a property. This value cannot be changed.
Update By: This value is automatically set to the user that created the job.
Update Time: This value is current date.
No. of Inspection: This is calculated by the system and the value cannot be changed manually.
No. of No Access: This is calculated by the system and the value cannot be changed manually.
No. of Sample: This is calculated by the system and the value cannot be changed manually.
No. of Photos: This is calculated by the system and the value cannot be changed manually.
No. of Drawings: This is calculated by the system and the value cannot be changed manually.
Job Status: These values cannot be manually changed. They are added to the system as a user progresses on a job.
Job Status Time: This value is automatically set on a status change.
Name: This value is automatically set to the user that has caused the status changed.
Role: These values are predefined in the system and cannot be changed.
Assigned User: These values can be changed by re-assigning the users that are assigned to the job. This can be done on any job that still allows data entry. Open JMS -> Click on the Action box next to the job -> select “Re-Assign” -> Click the boxes and select a user to assign to the role
Team: These values are based on the team the users are assigned to. This value can be changed by accessing the “Setup” page. Where you will see a list of users that you can edit under the “users” tab indicated by “1”. There is also the option to edit the team name by clicking on the “team” tab indicated by “2” to see the teams.
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