The rules are categorized according to the following icons:

Error: Detected malfunction in the elevator operation, technician intervention is necessary for resolution.

Normal: Non-assistive alert as it is temporary, caused by an event that disappears on its own when the situation that triggered it is resolved.


Rule Type Rule Name Description
Brake error Common brake error.
Car movement problems Problems have been detected during car movement on a journey.
Car position problems Car position problems.
Contactor errors Contactor common error.
Door check Door check sequence: ensures that all hoistway door contacts are installed correctly and will open the safety chain when a door opens.
Door error The electronic board controlling the car doors gives an error.
Door time protection open The doors have not opened within the configured time after the door open command (too fast or too slow).
Door time protection close The doors have not closed within the configured time after the door close command (too fast or too slow).
Drive error The elevator has a malfunction that prevents movement and travel from being correct.
Generic error Common generic error.
Misconfiguration Controller misconfiguration.
Out of range of temperature Out of range temperature (above or under the expected limits).
Overspeed car movement Overspeed car movement.
Power errors Common power error.
Relay unexpected state Relay is in an unexpected state.
Security chain interrupted Security chain interrupted during the trip.
Software error Software error (triggered watchdog, reboot, etc…).
Up final limit switch Up final limit switch was activated.


Rule Type Rule Name Description
Earthquake Earthquake emergency return (EER) (or Earthquake Operation) is an elevator special mode. In this mode, upon activation of primary and/or secondary wave seismic sensors, all cars stop at the nearest floor, and park there with the doors open to facilitate the safe evacuation of passengers.
Maintenance Maintenance common status.
Overload Overload common error.