The rules are categorized according to the following icons:

Error: Detected malfunction in the elevator operation, technician intervention is necessary for resolution.

Normal: Non-assistive alert as it is temporary, caused by an event that disappears on its own when the situation that triggered it is resolved.


Rule Type Rule Name Description
Brake error Common brake error.
Car position problems Car position problems.
Car stop zone error Car is stopped in an unusual zone between floors.
Door error The electronic board controlling the car doors gives an error.
Door time protection open The doors have not opened within the configured time after the door open command (too fast or too slow).
Door time protection close The doors have not closed within the configured time after the door close command (too fast or too slow).
Drive error The elevator has a malfunction that prevents movement and travel from being correct.
Generic error Common generic error.
Overspeed car movement Overspeed car movement.
Relay unexpected state Relay is in an unexpected state.
Trip time limit exceeded Time of trips is above the maximum established.
Up final limit switch Up final limit switch was activated.


Rule Type Rule Name Description
Car at lower level The elevator is wrong aligned: lower level.
Car at upper level The elevator is wrong aligned: upper level.
Correction run Correction run common status.
Overload Overload common error.