8.1.2 Number of calls

This report presents number of calls that are inbound and outbounds.
It shown a chart and a table with the total calls and date time(UTC).

1. Go to Console Management => Reports.
2. Go to Call trends reports section and select “Calls”.
3. Select the filters: group, operator, and time period between the options: Hourly, Daily, Last 4 week or Last 30 days.
4. Click on “run report” to see the result.

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