Configure Console Dial Rules to manipulate numbers dialed using the console

Name Populate the Name filed with a descriptive name for the dial rule.
Match Only Digit This allows matching after all non-digits characters are removed.
Begins With Use this to specify which numbers the rule will apply to by matching the starting digits from left to right.
Length Use this field to apply rules based on the length of the number. All characters including dashes, plus signs and numbers are counted in the length field.
Number of Front Digits to Remove Strip digits from a number matched by a Dial Rule. Digits are removed from left to right.
Applied Prefix Populate this field to prefix digits on numbers matching a Dial Rule. The Applied Prefix occurs subsequent to the Digits Removed function.
Ignore Characters Populate to remove certain characters from a number.
Remove non-digit characters To strip all non-numeric characters from a number. This must be applied if your telephone numbers contain non-numeric characters or the dial rules may not function properly.

To add new Dial/Directory rule:

  1. Go to Dial/Directory rule section into a configuration.
  2. Click on “Add” button.
  3. Complete the fields according the Dial/Directory rules to be create.
  4. Click on “Save” button.

Example 1: Applying rules on international numbers with different formats and lengths:

Location Number Begin With Digit Length (Digits Only) Character Length (with none –Digits)
France +(33) xxxxx-xxxx 33 11 16
Hong Kong 852-xxxx-xxx 852 10 12
England +44.xx.xxxx.xxxx 44 12 16

Use case:

Prefix 9011 to all above international numbers then rile should like as follows.

  • Match only digits: enabled
  • Begins With: REGEX:(33|852|44)
  • Length: 10,11,12
  • Number of digits to be removed: 0
  • Applied Prefix: 9011
  • Ignore Characters: blank

Example 2: Applying rules on domestic numbers with different formats and lengths.

Location Number Begin With Digit Length (Digits Only) Character Length (with none –Digits)
France +1(212)-xxx-xxxx 1212 11 16
Hong Kong 201-xxx-xxxx 201 10 12
England 1.415.xxx.xxxx 1415 11 14
  • Begins With: REGEX:(1?[1-9][0-9][0-9])
  • Length: 10,11
  • Number of digits to be removed: 0
  • Applied Prefix: [9|^1.10$,91|^.10$]
  • Ignore Characters: blank
  • Remove Non-Digit Characters: disabled
  • Apply after Removing Non-Digits: enabled

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