10.2.1. View Received Messages

To access and view the user’s received messages, refer to the following steps:

1. From the Messages menu (located in the menu bar), select the View Received Messages option.
   
2. It will display the following form:
   

*In the menu bar, unopened messages are indicated by a red notification bubble. In the Received Messages form, unopened messages are indicated in bold type.

3. To view a message, click on its subject. It will open to the following page:
   
   • In the upper half of this form, users can view the content of the message. To open any attached files, simply click on them.
   • In the lower half of this form, users can compose their reply to the message.
     • The Reply feature functions similarly to the Send Message feature. To send out the reply, simply click on the Reply button.
       • A confirmation message will appear in the upper right corner of the user’s screen.
         

*In both the Received Messages and Sent Messages form, users can sort, filter, group, and search for messages in the grid. For more details on these functions, click here.