The Wrong Criminal Complaint Format

Occasionally, users will experience an issue with receiving an older version of the Pennsylvania Criminal Complaint when generating the document for an arrestee. This is usually caused by a missing “Arrest Date”. The current release of In-Synch RMS stores all of the historical Criminal Complaint versions and generates the corresponding document based on the “Arrest Date” and the “Active Version Dates” of the Criminal Complaint. If no “Arrest Date” is entered (and saved) before the Criminal Complaint is generated, the software will default to the oldest “Active” Criminal Complaint form.

Before proceeding with the steps below, make sure to open the Affidavit editor (A) and copy any narrative text to another location. This text can then be pasted into the proper Criminal Complaint form later in this topic.

Once any entered Affidavit text has been copied, highlight the Arrestee in the Case Contacts Grid and then select the “Delete” button (A).
Select the “Save” button (A) and then close the Case Contacts window (B).
From the main Case Builder window, select the “Save” button (A).
Select the “Case Contacts” button to re-enter the contacts window (A).
Select the Contact role of “Arrestee” (A) and then search for your Person or Organization contact (B).
Once the arrestee has been added back to the case, make sure to link them to at least one crime (A), enter the “Date Arrested” (B), enter the “Arresting Officers” (C ), and then select the “Save” button (D).
Select the “Affidavit” button from the Case Contacts toolbar.
Copy/Paste any previous Affidavit text (or manually type new Affidavit text) into the Notes editor and then select the “Database Save” button to save your changes.
From the Case Contacts window, select the “Criminal Complaint” button (A) to generate a new Criminal Complaint for the contact.