Note: This manual is a quick reference to commonly asked questions/tip and tricks. The full In-Synch RMS manual can be found here*
*Credentials to access the full In-Synch RMS manual can be provided by your agency’s administrator or the In-Synch Systems help desk.
This chapter will allow users to find answers to commonly asked questions, troubleshoot and solve error messages and synchronization issues, as well as provide an on-going location for tips and best practices related to In-Synch RMS and other computer-related tasks.
- Adding a New Magistrate or Court
- Call Log Display Issues
- Call Log Will Not Open
- Invalid Variant Operation
- Mismatch in Data Packet or Closed Dataset on Login
- No CAD Calls Coming from Dispatch
- Not Synching
- Parent/Guardian Not Displaying on the PA Juvenile Allegation
- Rbulider Error
- Socket Error
- The Wrong PA Criminal Complaint Form
- Unable to Run Reports from the Admin Reports Module
- Windows 10 Fast Startup