The primary focus of the RTO Standards is continuous improvement across all aspects of RTO operations. This involves regularly reviewing our processes and taking proactive steps to enhance the quality of our services. Quality is not about achieving perfection; rather, it is about minimising errors before they occur and consistently meeting the evolving expectations and needs of our course participants.
As industry standards, Surf Lifes Saving Queensland requirements, and participant needs evolve, our operations must adapt accordingly. Continuous improvement activities ensure we remain responsive and aligned with these changing demands.
Therefore, continuous improvement is not only a compliance obligation but also a fundamental principle of sound business practice.
Feedback
Post your comment on this topic.