The broad concept of industry competency is the ability to perform particular tasks and duties to the standard of performance expected in the workplace. Competency covers all aspects of workplace performance and involves:
• performing individual tasks
• managing a range of different tasks
• responding to contingencies or breakdowns
• Dealing with the responsibilities of the workplace, including working with others.

Workplace competency is the ability to apply relevant skills and knowledge consistently over time and in the required workplace situations and environments.

Competency standards are determined by industry to meet industry skill needs and focus on what is expected of a competent individual in the workplace.

CBT is the method of providing training to ensure that course participants have the skills and knowledge required to perform effectively and safely in their roles.

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