You must not make an unsolicited personal visit, at any time, to a consumer who is an individual.

You may only make a personal visit to a consumer, who is an individual, if that consumer has given informed consent to being contacted by you, by means of a personal visit. You must obtain informed consent separately for each individual personal visit and must maintain a record of this consent.

In order to comply with the above, you must have obtained the informed consent of a consumer, who is
an individual, in relation to:

(a) the purpose(s) for which a personal visit is to be made including, in the case of sales and marketing, the types of product to be discussed during the personal visit; and
(b) the time and date for the personal visit.

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