SMTP Servers

Before any email alerts can be sent, at least one Simple Mail Transfer Protocol (SMTP) Server must be configured. Generally, only one SMTP server is required, but this will depend on how (and perhaps to whom) you want to send alerts. If you, for example, want to send alerts to both internal and external recipients, you may also want these to be routed through different servers. In this case, you would need more than one SMTP server.

*This section only applies if you are working in Orchid Fusion VMS. In Orchid Hybrid VMS systems, all SMTP server configuration must be performed by IPConfigure Support personnel.

*If you don’t currently have access to an SMTP server, you might try mailgun (which is easy to set up and inexpensive to use).

Accessing the SMTP Servers

1. Open the System Menu in the top-right corner of the screen, select Notifications, and then select SMTP Servers.

The SMTP Servers screen will appear. This screen displays a list of all the current SMTP Servers, and gives you the ability to add, edit, and delete them.

• To view the configuration details for an SMTP Server, click on any row that represents an SMTP Server.

*If you are using Orchid Hybrid VMS, do not attempt to edit or delete the SMTP Server selection. This will be set by IPConfigure Support and should remain as the default.