Checking for Packet Loss

If video in Orchid Hybrid/Fusion VMS is unavailable or degraded, you may be experiencing packet loss in one of several locations:

• Between the camera and Orchid Recorder
• Between Orchid Recorder and the viewing client
• Between Orchid Recorder and Orchid Hybrid/Fusion VMS
• Between Orchid Hybrid/Fusion VMS and the viewing client

There are several methods for checking for packet loss. The diagrams below indicate which check methods are available to test the different connections.

Fusion

Hybrid

*For detailed instructions on running the checks for packet loss, please refer to the Checking for Packet Loss section in the Orchid Recorder Administrator Guide.