Some users have reported intermittent slowdowns and waiting periods where the InspectX ‘working’ icon takes longer than expected.
The only action that may require some patience is generating the PDF report, which could take 30-40 seconds for a large report on a slower computer.
If you are experiencing delays on your system, here are a few things to check.
- If you are using a second computer communicating over your network, verify these delays are occurring on the host computer directly. This step is not necessary if you only have one computer running InspectX.
- Turn off any VPN services.
- Temporarily turn off any 3rd party antivirus applications.
- Temporarily close ALL background applications and continue using InspectX to see if the delays remain. It is possible a background application may conflict with or slow SQL server down.
- Check your computer’s Task Manager to see your available resources.
99.9% of the time, slow responses in InspectX are related to maxing out the available resources of your computer. To determine if your computer is maxed out, just open your Task Manager and click ‘more details’ if necessary, so that you can see your computer’s current activity status. Instructions for using Task Manager can be found HERE.
If any of these values are nearing 100% then that gives you a clear indication of the reason for the slow activity. Turning off the applications currently using all your resources should return your computer to a usable state and you should see a near-instant response in InspectX.
If you click on the CPU/Memory/Disk headings you should be able to sort your application list by the applications using the most resources. You can then disable or shut down any applications you’re not actively using and see if you see an improvement. If you do, the solution is either to manage your availability ‘power’ more effectively or increase your ‘horsepower’ with a more capable computer.
