The key steps to perform an upgrade of ActiveControl are summarised below:

Step Activity Other Information
01 Provision of ActiveControl Software + Software Links To request the latest version of ActiveControl, please email your Basis Technologies Account Manager
02 Delivery of License Key by Basis Technologies Once you have received the software, you will also need a License Key.

You can request this via the Basis Technologies Support Team, by providing the following information in a support ticket raised via the Support Portal :
1) Customer name
2) Domain Controller System ID
3) Domain Controller Installation Number.
4) ActiveControl version.

To make things easier, please include a screenshot of the License screen from the Windows GUI (via Help>License Key dropdown option)
03 Verify if existing MDR/Diffuser Customer If you are an existing MDR/Diffuser customer, please ensure you inform Basis Technologies – as upgrading to the latest version of ActiveControl can have detrimental impact on MDR/Diffuser if not carefully planned.
04 Delivery of Health Check by Basis Technologies
05 Review of current user exits and enhancements, and impacts of upgrade Please review table /BTI/TE_EXITC in the Domain Controller. If you have any non-sample User Exits defined in this table, please copy the contents of the Function Module code from SE37 and email it to Support.
06 Review of current ActiveControl roles usage – and impacts of new ActiveControl version on existing roles Refer to Roles Matrix that should have been provided to you with the new ActiveControl software.
07 Development DC: Take Backup of AC Config and AC Data in Dev DC Refer to online FAQ for process
08 Development DC: Perform ActiveControl Upgrade
08a Development DC: Apply Transports – Domain Controller Nb: this cannot be done via ActiveControl.
08b Development DC: Apply Transports – Satellite Systems Nb: this cannot be done via ActiveControl. Also note, you may wish to only update certain satellite system path for testing, or even use a Sandbox path for initial testing.
09 Install new Windows GUI Note that it is not backwards/forwards compatible with the previous GUI
10 Install new License Key The first person logging into Windows GUI after the Upgrade will need to upload the new License Key
11 Development DC: Test ActiveControl Upgrade
12 Training (if required, depending on process changes)
13 Communicate Change Freeze
14 Production DC: Perform ActiveControl Upgrade
14a Production DC: Take Backup of Config and Data Refer to online FAQ for process
14b Production DC: Switch off any existing Import Schedules This is done via the Windows GUI, via the Advanced Import toolbar to remove the existing Schedule, or via Configuration screen (on the Import Options tab within the Target). After doing this step, check via SM37 that the import jobs are not still running (they will all be called TE_SCHED*
14c Production DC: Switch off Notification Jobs You can delete the existing job via SAP GUI (SM37). The program is /BTI/TE_RNOTIFICATION_ENGINE.
14d Production DC: Apply Transports – Domain Controller Nb: this cannot be done via ActiveControl itself.
14e Production DC: Apply Transports – Satellite Systems Nb: this cannot be done via ActiveControl itself.
14f Production DC: Deploy new ActiveControl Windows GUI
14g Install new License Key The first person logging into Windows GUI after the Upgrade will need to upload the new License Key
14h Production DC: Perform Roles Updates If you took copies of the out-of-the-box ActiveControl roles during original implementation, you need to overwrite those roles with the latest ActiveControl roles
14i Production DC: Configure all new functionality required Refer to Release Notes for configuration steps
14j Production DC: Switch on Notification Jobs Reschedule program /BTI/TE_RNOTIFICATION_ENGINE via SM36, using your existing variant.
14k Production DC: Switch on Import Schedules Switch on the Import Schedules via the Windows GUI. Check in SM37 that they are released after doing so.
14l Production DC: Migrate IGNORE flags Refer to online FAQ for more details in migrating over flags if upgrading from AC8.40 or earlier release.
15 Production DC: Initial validation of the Upgraded system
16 Production DC: Perform Archiving (if appropriate) Refer to online FAQ for more details on the process
17 Communicate End of Change Freeze

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