Raising Support Tickets

To request support from Basis Technologies on any issue relating to our products, submit a request via our support portal link here.

Submitting your request will automatically create a ticket in Jira Service Management, the ticketing tool used by Basis Technologies.

Require additional Information or Services?

If additional information or services relating to any of Basis Technologies product sets is required, you can contact us via the support portal link here , or alternatively by contacting your assigned Basis Technologies’ Customer Success Manager.


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