The Rules Test Harness is a really useful tool for testing configuration and troubleshooting issues. When creating new rules or maintaining existing ones, it is strongly recommended to evaluate some transports with the Rules Harness, to check that the configuration is working as expected.
Unlike the historical /BTI/TE_SKIPCP, a new error logging capability is included as part of the Rules Engine. This error logging is aimed at helping customers quickly identify and troubleshoot configuration errors in their setup during the implementation or ongoing maintenance of the Rules Engine.
System Errors can be viewed within the Health Console, and are also sent to ActiveControl Administrators via email notification, if the corresponding ‘System Errors’ notification is switched on within /BTI/TE_RNOTIFICATION_ENGINE variant.
Common Configuration Errors
The following FAQ articles summarise some of the most common configuration issues on the Rules Engine.
|Knowledge Article Link
|“StepID [XYZ] is not maintained as Skip Rule in table /BTI/TE_RE_RULES”
|“StepID [ABC] cannot evaluate a subject of type FORM for the step type TASKFIELD”