The End User Swap tool provides the ability to migrate all line and device associations from one user to another.
Using User Swap:
- Select Swap from the Actions menu
- Select the End-User Swap Form Tab
- Select the appropriate Service Group
- Select the Source End User
- If you wish to delete the source user upon successful completion of the swap, select the “Delete source end-user after swap” checkbox.
- Select “New User Account” to create and new user during the process or select and existing user as the target. Note – all existing associations will be removed from target user.
- Click Perform to complete the swap.
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