CUCM Integration

To add a Cisco Unified Communications Manager Application Server:

1. Select Application Servers from the System menu.
2. Select the Communications Manager tab to add a Cisco Communications Manager server.
3. On the menu, click Add.
4. Complete the required fields.
5. Click Verify AXL to validate the connection.
6. Click Save.
7. Click Sync to synchronize the server.
8. Repeat this process for additional CUCM integrations.

*Please note the same credentials may be used for Phone Control. You also have the option of using a different CUCM Application user, but the account must have AXL and Server Monitoring privileges.

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