Global Variables (GVs) are placeholders used to provide key information required to provision. GVs are used to capture data such as used ID, First Name, Last Name etc…
Global Variables can be repeated within templates, but only requires single input at provision. For example, first and last name may be required multiples times when provisioning an end user with multiple devices, lines and voicemail. Global Variables can reduce this input to a single entry.
There are three types of Global Variables:
Default – captures provisioning data using a validated input field
List – creates drop-down list for selection at provision
System – Used to capture the provisioned Directory Number and apply it as a Global Variable
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