Search Services can be configured to provide provisioning functionality, so no only can you view users and devices, but you can perform provisioning actions.

The following actions can be enabled:

  • Onboard user
  • Offboard user
  • Add phone to user
  • Add Jabber to user
  • Add single number reach
  • Add line
  • Add voicemail
  • Delete voicemail
  • Change voicemail PIN
  • Change CUCM user PIN

Not all provisioning services need to be enabled, but any configured service will be available to all users.

To Configure Search Services Provisioning:

  1. Select Search Services from the System menu
  2. Click Add to configure a new service
  3. Select the Service Name from the list
  4. Add a label for the service
  5. Add a description for the service
  6. Select a job to map to the service
  7. Configure the fields and options for the service (See video for details)

Video – Configuring Search Services

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