…….. XCRM ticket updates, will be emailed to you, as the ticket progresses
If you would like to add additional information to a ticket, you have 3 options:
- Reply to any ticket related email you receive from us and your reply will automatically become part of the notes history associated with the ticket
- Call XSTRA us on 1300 555 920 and select option 1 and you will be connected to our Support Desk and one of our team can collect the additional information from you
- Send a new E-mail to support@x.direct – ( Ensure the subject line on your email includes the ticket number in square brackets. (Example: [35901] ) )
Other Helpful Links
- XSTRA Contact Information Details: https://x.direct/1/en/topic/global-contact-information
Revision:
23
Last modified:
Jan 18, 2024
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