Use the Offline renewal/upgrade method if the Orchid Recorder doesn’t have an internet connection. This renewal method is very similar to the activation method used in older versions of Orchid Recorder.
- Once you access the Servers screen, select a server and click on the Activation tab.
- When the Orchid Recorder Activation screen appears (above), click and drag over your original activation code to select it, then click CTRL+C to copy the code. (You will need this code later.)
- Open a new text file and click CTRL_V to paste the original activation code into the text file.
- Save this text file on a USB drive that you can use on a computer with internet access.
- Click the Update License button to begin the upgrade/renewal process.
- On the Activation screen, click the Offline tab.
- When the Activation Instructions screen appears, this is your cue to take your USB drive and find a computer with internet access. Open a web browser and go to www.orchidsecurity.com/activation. The VMS Activation screen will appear.
- Click on the link that says: “Looking to use an add-on, upgrade, or renewal code? Click here.” The Renewal/Add-On screen will appear.
- Once you reach the Renewal/Add-On screen, go to the Original Activation Code field and copy the original code from the USB drive and paste it into this field.
- Then go to the Renewal/Add-On Code field and enter the code that you just purchased.
- Press the Renew/Upgrade License button. If successful, the system will generate a Renewed license key.
- Once the renewal is successful, select the text in the License Key field, and click CTRL-C to copy the License Key text. Use the CTRL+V command to paste it onto the USB drive.
- Close the Renewal/Add-On screen on the internet-connected computer.
- Take the USB drive back to the Orchid Recorder and return to the Activation Instructions screen.
- Copy the Renewed license key text from the USB drive and paste it into the License Key field.
- Click the Activate button to activate your new license key. If the activation was successful, you will see a message at the top of your screen saying “Orchid Recorder has been activated.”
The Orchid Recorder Activation screen should display updated information in the appropriate fields (to match the add-on, upgrade, or renewal you purchased).
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