Q: I gave my customer a studio credit for a class they cancelled. How do they use that for another class registration?
If you chose to give “Studio Credit” during the cancellation process, it will generate a gift certificate tied to the customer’s account that they can use for any future registration.
To see this gift certificate:
- Through the Admin Portal
Go to Store > Events > Accounts. Search for the customer and under that account details, their credit will be listed under the Gift Certificate section.
- By the customer
If you have Self-Service enabled, your customer can log in directly to their account and view their credit under the Gift Certificate section.
Related Topics
• Studio Credits