Issue:
The source preview doesn’t work properly (there is no preview displayed) when in the KDS-7-MNGR Main>AV Routing page, in the “Icon” view .
Solution:
The source preview will work properly only when the KDS-7-MNGR and the KDS-7 Encoders and KDS-7 Decoders
are accessed using HTTPS with valid certificates or all are accessed using HTTP with HTTPS disabled.
To show the preview:
- Make sure KDS-EN7 is updated with the latest FW.
- Go to Device Management page, and select the Devices tab, then click the “link” icon to jump to the EN7 web page.
- View the following while accessing the web when the Web Browser blocks the HTTPS connection.
- Enable the HTTPS (enabled by default).
- Click APPLY & REBOOT. It may take about 1 minute to reboot the unit.
- Go back to MNGR, and make sure that you can see the preview image now.
Preview is visible.
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