9.8.2. Issue Assessment

In this section of the Create SCAR form, users can perform an assessment of the identified issue.

*For guidance on common form functions, please refer to the dedicated section in the manual.

1. Unconfirmed/Test OK (Fault Not Found): This is a checkbox that, when selected, allows users to assess the issue as unconfirmed or unsubstantiated (meaning that no evidence of fault was found during the evaluation).
   • If selected, it will reveal the following field:
     
     • Fault Not Found: This is a rich text field that allows users to provide an explanation for their assessment.
       • Users can also attach relevant pictures or test reports to support their explanation.
2. Customer Caused: This is a checkbox that, when selected, allows users to attribute responsibility for the issue to the customer.
   • If selected, it will reveal the following field:
     
     • Customer Caused: This is a rich text field that allows users to provide an explanation for their assessment.
       • Users can also attach relevant pictures or test reports to support their explanation.
3. Validated Supplier Responsibility: This is a checkbox that, when selected, allows users to attribute responsibility for the issue to a validated supplier.