During the Review the Issue – Escalate to CAPA? stage of the Quality Event workflow, users can choose to escalate the quality event to CAPA.

Before triggering this escalation, the user must designate a party (user, role, or group) as the reviewer. The selected party will be assigned the Review CAPA task. Details about the quality event will be included in this task.

In the Review CAPA form, the following automatic configurations will be applied:

  • The ID of the CAPA will incorporate the infix associated with the selected event type.
    • For example, if the chosen event type is Deviation, the CAPA ID will be set as ‘CAPA-DEV-[No.].’
  • The event type will match the selected event type for the quality event.
    • The Event Type field will be disabled to prevent further modifications.

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