Two pre-existing ActiveControl User Exits have been updated as part of ActiveControl 9.10 so that they will work with the new Web Platform UI. This was necessary as the pre-existing User Exits referred to the legacy BSP-based ActiveControl UI, and so needed to now instead take the end user to the customer’s new Web Platform URL.
Sample user exit /BTI/TE_EXIT_BTLINKJIRA_0040 can be used to populate a link to the corresponding Business Task within a custom field on the JIRA ticket.
This sample user exit has been updated as part of the Web Platform, so that the link will now take the user to the Business Task screen within the new UI instead of the legacy BSP-based Web UI.
Please refer to this Knowledge Article for details of how to configure the updated 0040 sample user exit.
New 0080 sample user exit has been created for customers using the AC<>JIRA integration, to support the Web Platform.
0080 user exit can be used to ensure that the Business Task ‘Owner’ field is correctly mapped from the corresponding JIRA ticket.
The mapping is based on email address of the user that created the JIRA ticket and the corresponding email address within a user’s SAP account (in SU01).
Please refer to this Knowledge Article for details of how to configure the updated 0080 sample user exit.