It is possible to search for Business Tasks via the Business Task app tile on the ActiveControl homescreen. There may be occasions however, where a wider search is required, for example when you do not know the specific Reference or Subject of the Business Task (or corresponding ITSM ticket that was integrated into ActiveControl) that you want to look at.

ActiveControl 9.10 introduces the Explorer (Advanced Search) app tile, which all ActiveControl users will be able to access to search for Business Tasks.

Within the Explorer screen, it is possible to filter on the following via Dropdown option:

New Tasks: details all Tasks which do not have any Transport Forms allocated to them.
In-Progress Tasks: details all Tasks which have a Transport Form allocated to them.
Current Tasks: details a combination of New Tasks and In-Progress Tasks
Completed Tasks: details all Tasks in deployment status “Deployment Complete”
All Tasks: details all Tasks created in ActiveControl

Figure: Search and filter for Business Tasks via the Explorer (Advanced Search) app.

On the back of historical customer requests about the Windows GUI, it is also possible to Filter on all standard and custom fields at Business Task level, as an improvement from the equivalent screen in the legacy Windows GUI.


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