Prior to ActiveControl 9.10, the Manual Item email notification that is sent as part of /BTI/TE_RNOTIFICATION_ENGINE included a URL link that takes the recipient into a screen in the legacy bsp-based Web UI to complete the Manual Item.

ActiveControl 9.10 introduces optional capability for customers migrating to the Web Platform to include a URL link that instead takes the email recipient to the new Web Platform.

Configuration Steps

Please refer to this online Knowledge Article for details of how to adjust the Manual Step notification to include a URL link to the new Web Platform.


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