To work with an asset you can double click one from the list to open it. This will open a view similar to this:
The view can be divided into three sections:
Header
The Header consists of four specific types of information
Icon
This is a visual clue for which type of asset you’re looking at.
Asset type
This is the name of the asset type.
Name
This is the name of the specific asset, and the same as the assets Name field.
Status
This shows the current status of the asset. The status can be whatever you configure for this asset type, but mainly the status reflect either an Active or Inactive state.
Sidebar
The Sidebar of an asset gives the agent an overview of the asset and its history.
Details
Here all fields for this asset type and this assets information are shown.
Attachments
If the asset has attachments this list will show all of them. The agent can also chose to add more attachments here.
Users
If the specific asset has one or more related users they will be listed here.
Companies
If the asset is related to one or more companies they will be listed here.
Relationships
If the asset has any relationships to other assets, tickets or changes this list will show all of them.
Content center
The center content view is where you can see all the information from the menu options you chose.
The most used menu option, and the default one that will always show when you open an asset is the Details view
This is where all the relevant data for this specific asset will show. The agent can change any information in the fields, but remember that the mandatory Unique field needs to be unique.
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