In the upper right corner, you will find this manual, notification center, tab history and account information.
The manual is accessed by clicking the manual icon 
.
In the Notification center 
, you will see all your notifications. You open the case by clicking the notification.
Tab history 
shows your recent tabs.
By clicking your name, a drop-down menu opens where you can view your profile, change your password, sign out of Pureservice, set availability or change theme.
View profile opens your profile page.
Change password opens a modal window, where you can change the sign in password directly.
Keyboard shortcuts will present you a window showing all the shortcuts configured to work in Pureservice.
Settings various settings for your own Pureservice experience
Click Sign out to exit the service desk.
Show seasonal themes toggles if seasonal themes, such as Halloween or Christmas themes, should be available all year round.
Click Unavailable to put yourself to unavailable. In assignment and case assignment, it will show (unavailable) behind your name. In the workflow builder there are criterias and actions associated with this setting.
After you have clicked on Unavailable you will see a red dot next to your name.
Under Themes you can choose a color theme for Pureservice.
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