This app shows the latest tickets from the end user or its company.
Enabling the app
Enable the app to display info about the latest tickets.
Using the app
When the app is enabled, you can view up to the 10 latest tickets on an end user or its company.
Click on settings 
to choose whether to see the end users tickets or the companys.
Click on show assigned agent 
to show more info on one ticket.
Click on assign ticket 
to assign the ticket to the agent who had that ticket last time.
Need more help with this?
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