Create new FAQ article

FAQ articles are created by clicking on the New FAQ button in the upper right corner.

Clicking on the New FAQ button opens a modal window, where you can fill in the information needed to create an article.

Faq article details

To create a new FAQ article, you will have to fill out the fields Subject and Description

Both fields are mandatory. Pureservice will mark mandatory fields that are empty with a warning message:

Create or cancel

Clicking the Add button saves the article. Clicking the arrow next to the Add button saves and opens the article, so that you can continue to work on it. Clicking the Cancel button closes the Create new FAQ window. Content entered will be lost when cancelling the registration.

Subject

The content in the subject field is the same as in the Title column in the FAQ’s list, and is supposed to give a short summary of the description.

Description

Fill in a suitable description of the article.

There is a tool line at the bottom, with the following functions:

Bold Italic Underline Strikethrough text color Background color Formats clear formatting More Align decrease indent increase indent List horizontal line Insert/edit link Table Insert/edit image