In a continued effort to move towards a paperless workflow and in line with Goals 2020, the Morris Hills Regional District Business Office, on September 6, 2016, launched an electronic ticketing system. This ticketing system is called the Business Office Support Center (BOSC). All requests and/or communication that you would normally make by phone or email should be submitted to the BOSC.

Our goal in implementing this system was to streamline our workflow, address your requests in a timely fashion, and track the work that is done by the Business Office for reporting and auditing purposes. Communication outside of this system will cause a delay in response time.

How does this affect me?

  • As of September 6, 2016 we discontinued receipt of all hard copies, with the exception of original legal documents and/or contracts
  • All hard copies of original contracts for signature/board approval should continue to be sent to Donna Schmidt
  • Any documentation that needs to be sent to the Business Office should be scanned and submitted utilizing the BOSC
  • This includes back-up, such as 2 quote forms, receipts, invoices, and registration/renewal documentation for payment
  • Any email that you would normally send to payroll@mhrd.org, purchasing@mhrd.org, or aliohelp@mhrd.org should instead be directed to the BOSC
  • Vendors can still utilize purchasing@mhrd.org to send invoices or communicate with Purchasing and Accounts Payable
  • The BOSC is only for MHRD employees

How do I access it?
Go to bosc.mhrd.org (no WWW) or
Go to www.mhrd.org > Click on Staff Links > Click on the BOSC Icon

How do I use it?
You will be prompted to enter your contact information, select a ticket type, and complete all necessary fields. Once submitted, you will receive an email confirmation with a ticket number. That ticket is then routed to the appropriate person in the Business Office. All communication about your ticket, including notification that your ticket has been completed will go through your district email account.

Last modified: Jul 03, 2018

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